> ## Documentation Index > Fetch the complete documentation index at: https://docs.jurichat.com/llms.txt > Use this file to discover all available pages before exploring further. # Listar tickets > Lista os tickets do escritório com filtros e paginação. ## OpenAPI ````yaml https://api.jurichat.com/docs/client/openapi.json get /tickets/ openapi: 3.1.0 info: title: JuriChat API — Documentação para Integradores description: '' version: 1.0.0 servers: - url: https://api.jurichat.com description: Production server security: - apiKeyAuth: [] tags: [] paths: /tickets/: get: tags: - Tickets summary: Listar tickets description: Lista os tickets do escritório com filtros e paginação. parameters: - schema: anyOf: - type: string - type: number in: query name: page required: false description: Número da página. - schema: anyOf: - type: string - type: number in: query name: limit required: false description: Quantidade de itens por página. - schema: type: string enum: - open - all default: open in: query name: status required: false description: Filtro de status. "open" = status com isClosed=false. "all" = todos. - schema: type: string minLength: 1 in: query name: statusId required: false description: 'Filtra por um status específico (ex.: paginação de coluna do board).' - schema: anyOf: - type: string pattern: ^[cC][^\s-]{8,}$ - type: array items: type: string pattern: ^[cC][^\s-]{8,}$ in: query name: statusIds required: false description: Filtra por um ou mais status customizados. - schema: anyOf: - type: string pattern: ^[cC][^\s-]{8,}$ - type: array items: type: string pattern: ^[cC][^\s-]{8,}$ in: query name: tagIds required: false description: Filtra por uma ou mais etiquetas. - schema: anyOf: - type: string pattern: ^[cC][^\s-]{8,}$ - type: array items: type: string pattern: ^[cC][^\s-]{8,}$ in: query name: assigneeIds required: false description: Filtra por um ou mais responsáveis. - schema: anyOf: - type: string pattern: ^[cC][^\s-]{8,}$ - type: array items: type: string pattern: ^[cC][^\s-]{8,}$ in: query name: departmentIds required: false description: Filtra por um ou mais setores. - schema: type: string in: query name: title required: false description: Filtra pelo título do ticket. - schema: type: string pattern: ^[cC][^\s-]{8,}$ in: query name: conversationId required: false description: Filtra tickets vinculados a uma conversa. - schema: type: string enum: - LOW - MEDIUM - HIGH in: query name: priority required: false description: Filtra por prioridade do ticket. - schema: type: string format: date-time in: query name: startedAt required: false description: Filtra tickets com data inicial a partir desta data. - schema: type: string format: date-time in: query name: endedAt required: false description: Filtra tickets com data final até esta data. - schema: type: string pattern: ^[cC][^\s-]{8,}$ in: query name: assigneeId required: false description: Obsoleto. Prefira assigneeIds. - schema: type: string pattern: ^[cC][^\s-]{8,}$ in: query name: departmentId required: false description: Obsoleto. Prefira departmentIds. - schema: type: string in: query name: search required: false description: Obsoleto. Prefira title. responses: '200': description: Default Response content: application/json: schema: type: object properties: totalResults: type: number description: Total de registros encontrados. totalPages: type: number description: Total de páginas para a quantidade solicitada. data: type: array items: type: object properties: id: type: string officeId: type: string number: type: integer exclusiveMinimum: true minimum: 0 code: type: string title: type: string description: type: string nullable: true status: type: object properties: id: type: string name: type: string color: type: string isClosed: type: boolean index: type: integer required: - id - name - color - isClosed - index additionalProperties: false priority: type: string enum: - LOW - MEDIUM - HIGH conversationId: type: string nullable: true conversation: type: object properties: id: type: string person: type: object properties: id: type: string name: type: string nullable: true phoneNumber: type: string nullable: true required: - id - name - phoneNumber additionalProperties: false nullable: true required: - id - person additionalProperties: false nullable: true createdByUserId: type: string createdBy: type: object properties: id: type: string name: type: string email: type: string imageUrl: type: string nullable: true description: Foto de perfil. Null se não houver. required: - id - name - email - imageUrl additionalProperties: false isPublic: type: boolean publicToken: type: string nullable: true publicUrl: type: string nullable: true assignees: type: array items: type: object properties: id: type: string name: type: string email: type: string imageUrl: type: string nullable: true description: Foto de perfil. Null se não houver. required: - id - name - email - imageUrl additionalProperties: false departments: type: array items: type: object properties: id: type: string name: type: string required: - id - name additionalProperties: false tags: type: array items: type: object properties: id: type: string name: type: string color: type: string required: - id - name - color additionalProperties: false attachments: type: array items: type: object properties: id: type: string fileName: type: string mimeType: type: string sizeBytes: type: integer minimum: 0 url: type: string nullable: true createdAt: type: string format: date-time required: - id - fileName - mimeType - sizeBytes - url - createdAt additionalProperties: false updatesCount: type: integer minimum: 0 lastUpdate: type: object properties: content: type: string createdAt: type: string format: date-time createdBy: type: object properties: id: type: string name: type: string email: type: string required: - id - name - email additionalProperties: false nullable: true required: - content additionalProperties: false nullable: true startedAt: type: string format: date-time nullable: true endedAt: type: string format: date-time nullable: true points: type: integer minimum: 0 nullable: true createdAt: type: string format: date-time updatedAt: type: string format: date-time required: - id - officeId - number - code - title - description - status - priority - conversationId - conversation - createdByUserId - createdBy - isPublic - publicToken - publicUrl - assignees - departments - tags - attachments - updatesCount - lastUpdate - startedAt - endedAt - points - createdAt - updatedAt additionalProperties: false counters: type: object properties: statuses: type: array items: type: object properties: statusId: type: string name: type: string color: type: string isClosed: type: boolean count: type: integer minimum: 0 required: - statusId - name - color - isClosed - count additionalProperties: false open: type: integer minimum: 0 all: type: integer minimum: 0 required: - statuses - open - all additionalProperties: false required: - totalResults - totalPages - data - counters additionalProperties: false '403': description: Default Response content: application/json: schema: type: object properties: message: type: string statusCode: type: number code: type: string details: anyOf: - type: string - type: number - type: boolean - type: object properties: {} additionalProperties: true description: Detalhes adicionais do erro. required: - message - statusCode additionalProperties: false security: - apiKeyAuth: [] components: securitySchemes: apiKeyAuth: type: apiKey in: header name: x-jurichat-api-key description: >- Chave de API do escritório (criada no painel). Envie o valor no header x-jurichat-api-key. ````